Terms of Business

CONCRETE NETWORK LIMITED trading as “SKIP SUPPLY NETWORK”

These Terms of Business (“Terms”) will apply to any contract between us for the supply of
services relating to the delivery, hire and subsequent collection of a skip (“Contract”). Please
read these Terms carefully and make sure that you understand them, before placing an order
with us. Please note that before placing an order you will be asked to agree to these Terms.
If you refuse to accept these Terms, you will not be able to place an order with us.

Please note that Skip Supply Network uses local suppliers who have entered into an
agreement with Skip Supply Network to supply services which you may order from
Skip Supply Network (our “Network Partner(s)”).

Where you receive these Terms by email, you should print a copy or save them to your
computer for future reference.

We amend these Terms from time to time as set out in Condition 15. Every time you wish to
place an order, please check these Terms to ensure you understand the terms which will
apply at that time. These Terms were most recently updated on 14
th October 2019.

IF YOU ARE A CONSUMER YOUR ATTENTION IS DRAWN TO CONDITION 9 WHICH
SETS OUT YOUR RIGHTS AS A CONSUMER, INCLUDING WHEN YOU WILL HAVE A
RIGHT TO CANCEL THE CONTRACT AND WHEN YOU WILL LOSE THIS RIGHT, AND
CONDITION 10 WHICH EXPLAINS THE LIMITS ON OUR LIABILITY TO YOU.

WHEN WE REFER TO A “CONSUMER”, THIS MEANS AN INDIVIDUAL WHO IS
PLACING AN ORDER WITH US FOR THEIR PERSONAL PURPOSES AND NOT IN THE
COURSE OF ANY BUSINESS. IF YOU ARE PLACING AN ORDER IN THE COURSE OF
BUSINESS, WHETHER AS AN INDIVIDUAL OR NOT, YOU WILL NOT BE A CONSUMER.

These Terms, and any Contract between us, are only valid in the English language

• 1. Information about us
• 1.1 We are Concrete Network Limited trading as “Skip Supply Network”, a company
  registered in England and Wales with company number 10761390 and with our
  registered office at 47-49 Burrowfield Industrial Estate, Welwyn Garden City,
  Hertfordshire, England, AL7 4SS (“We”, “Us”, “Our”). Our VAT number is 268402986.
• 1.2 We operate the website www.skipsupplynetwork.co.uk,
  together with a number of
  regional variants which may change from time to time (each of our websites is
  referred to as a “Site”). Please contact us if you would like a full list of the Sites we
  operate as part of Skip Supply Network.

• 1.3 Contacting us:
• IF YOU ARE A CONSUMER
• (a) To cancel a Contract in accordance with your right to do so as set out
  in
  Condition 9, you just need to let us know that you have decided to cancel. The
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  easiest way to do this is to notify us that you wish to cancel, either by using
  the notice set out in the Appendix to these Terms or by contacting us:
• Telephone: 0800 011 9875
  Email: : sales@skipsupplynetwork.co.uk
  
  Please be aware that we record telephone calls for training, customer service and
  order monitoring purposes. If you are emailing us please include details of
  your order to help us to identify it. If you send us your cancellation notice by
  e-mail, then your cancellation is effective from the date you send the e-mail to
  us. Condition 9.3 will apply to your cancellation. This means you may not
  receive a full refund depending on when you cancel.
• IF YOU ARE NOT A CONSUMER
• (b) You can cancel a Contract by giving us 24 hours written notice in
  accordance
  with Condition 9.8. You may not receive a full refund depending on when you
  cancel.
• (c) ALL CUSTOMERS
  If you wish to contact us for any other reason, including because you have any
  complaints, whether about us or our Network Partners you can contact our
  Service team:

  Telephone: 0800 011 9875
  Email: sales@skipsupplynetwork.co.uk
  .
  For Concrete Pumping Network customers:
  Telephone: 0800 030 9149
  Email: sales@skipsupplynetwork.co.uk
  Please be aware that we record telephone calls for training, customer service and order monitoring purposes.

  Please be aware that we record telephone calls for training, customer service and
  order monitoring purposes.

• (d) If we have to contact you or give you notice in writing we will do so by
  e-mail
  or by pre-paid post to the address you provide to us in your order.
• 2. How the Contract is formed between you and us
• 2.1 When you advise us by telephone that you wish to place an order for the
  purchase of
  services associated with the delivery, hire and subsequent collection of a skip
  (“Services”) with us, we will provide you with a quotation. If you accept our quotation,
  you are making an offer to us for the purchase of the Services subject to these Terms.
  Please note that any quotations issued remain valid for 7 days from the date of issue.
• 2.2 We will confirm that we accept your offer by verbally confirming acceptance
  or by
  sending you an email confirming acceptance, referred to in each case as the “Order”.
• 2.3 These Terms and Conditions will become binding on you when:
• (a) we provide you with a written or verbal confirmation of the Order;
• (b) you make payment of all or any part of the Price to us; or
• (c) we commence processing of the Order,
• whichever is the earlier, at which point a “Contract” shall come into existence between
  you and us.
• 2.4 Any offer made by you is subject to acceptance by us. We may choose not to
  accept
  or to decline your offer for any reason, including but not limited to circumstances
  where we do not have a Network Partner who is able to accept your Order, where you
  intend to use the skip to dispose of Prohibited Materials (as defined at clause 6.5) or
  where you have asked us to provide a skip for a Hire Location where it is not possible
  or permitted to do so, and will not be liable to you or to anyone else in those
  circumstances.

• 2.5 You are responsible for confirming that the details of your Order are
  correct. If you
  identify an error in the Order you must notify us within 24 hours of receipt of the Order
  confirmation. If you do not notify us of the error within this time, you will be bound by
  the details set out, or referred to, in the Order confirmation.
• 2.6 If we are unable to provide any Services, for example because we cannot meet
  your
  timescale to perform the Services, because it is not possible to obtain a Skip Licence
  (as defined at clause 7.1) or where we are unable for any reason to provide the
  Services, we will inform you of this and we will not process your Order. If we have
  accepted your Order or you have already paid the Price, we will cancel your Order
  and refund you the full amount (subject to any Additional Costs that may have been
  incurred as a result of us or our Network Partner applying for a Skip Licence on your
  behalf) as soon as possible and we will not have any further liability to you in respect
  thereof.

• 2.7 If, once we have accepted your Order, you wish to make a change to the
  Services
  you may request this either in writing or verbally followed by confirmation of your
  request in writing. Any requested changes to the Order will be at our sole discretion
  and we reserve the right to change the Price or charge you for any Additional Costs
  resulting from changes we make to the Order at your request. Where we change the
  Price or will incur Additional Costs as a result of your requested changes we will
  inform you of these, at which point you will have 24 hours to accept or reject the
  changes you have requested. If you agree to proceed at the amended Price or
  Additional Costs we will refund you or charge you the difference between any amount
  you have paid and the correct Price or Additional Costs. If you are not happy to
  proceed, you may continue with your original Order or cancel it, in which case we will
  refund you any amount you have already paid.
• 2.8 If you require additional Services after you have placed your Order because
  you have
  under-ordered, you can place a supplementary order (“Top-Up Order”). Where you
  wish to place a Top-Up Order, you will need to contact us rather than the Network
  Partner who is supplying the Services. Each Top-Up Order you place will be a new
  Order and will be a separate Contract between you and us.
• 3. Price of Goods and Services and any Additional Costs
• 3.1 The price of the applicable Services will be as quoted to you verbally, or
  otherwise
  notified to you in writing in the Order (“Price”). We take all reasonable care to ensure
  D:4443209v1
  that the Price is correct at the time of our Order. However please see Condition 3.5
  for what happens if we discover an error with the Price.
• 3.2 The Price does not include insurance costs whilst the skip is at the Hire
  Location,
  which will be your responsibility, or:
• (a) the cost of any application for a Skip Licence (as defined in clause
  7.1) which
  you ask us to arrange on your behalf, including reasonable costs for the time
  taken by us or our Network Partner to make the application;
• (b) a waiting time fee in the event that you are not ready to accept
  delivery of the
  Services at the given estimated delivery time, or in the event that delivery of
  the Services takes longer than agreed as a result of your actions or omissions;
• (c) an overfilling charge in the event that you overfill the skip provided
  as part of
  the Services. In this context, “overfilling” means filling a skip to the extent that
  items in the skip project vertically or horizontally beyond the sides of the skip
  or the load in the skip is unevenly distributed;
• (d) an additional charge in the event that the skip contains Prohibited
  Materials
  (as defined in clause 6.5) and either our Network Partner agrees to dispose of
  such Prohibited Materials for you or we have to cancel your Order as a result;
• (e) an additional charge in the event that we or our Network Partner are
  required
  to collect or move a skip at a time other than that agreed in the Order,
  including where you ask for the skip to be collected or moved before the end
  of the Hire Period, we or our Network Partner is required to collect or move
  the skip by a local authority or law enforcement, or where you do not allow us
  to, or we are unable to (other than where it is our fault or that of our Network
  Partner), collect the skip at the end of the Hire Period or at the time agreed for
  collection;
• (f) service fee in the event that you have asked us to provide services
  which are
  outside our usual offering;
• (g) charges for or any Services other than those for which we have quoted
  and/or
  which are set out in our Order;
• (h) any other applicable additional costs; or
• (i) in the event of damage to, or the loss of, the skip whilst it is at the
  Hire
  Location, where such damage or loss is a result of your failure to comply with
  the terms of this Contract, an additional cost to cover the repair or
  replacement of the skip, excluding the cost of damage caused by fair wear
  and tear,
• (“Additional Costs”).
• We may charge you Additional Costs in accordance with our then current prices as notified
  to
  you either on our website or over the telephone when you are placing your Order. Any
  Additional Costs will be charged in addition to the Price at the applicable rates as
  notified to you when we provide you with a quotation or when we tell you about the
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  additional Services which are required to obtain confirmation from you as to whether
  or not you wish to proceed.
• 3.3 The Price and any Additional Costs are exclusive of VAT (where applicable)
  unless
  otherwise stated, and VAT will be payable on the Price and any Additional Costs at
  the applicable current rate chargeable in the United Kingdom for the time being.
  However, if the rate of VAT changes between the date of your Order and the date of
  delivery, we will adjust the VAT you pay, unless you have already paid for the
  Services in full before the change in VAT takes effect.
• 3.4 Where we are required to undertake any Services or provide additional Goods
  over and above
  those set out in our Order due to your default, including but not limited to lack of or incomplete instructions
  or as a result of the need for additional work becoming apparent during the course of us providing the Services,
  we reserve the right to charge you for any such additional Services as an Additional Cost.
• 3.5 If we discover an error in the Price we will contact you as soon as
  possible. We will
  provide you with the correct Price, at which point you will have 24 hours to accept or
  reject the correct Price. If you agree to proceed at the amended correct Price we will
  refund you or charge you the difference between any amount you have paid and the
  correct Price. If you are not happy to proceed or we do not hear from you, we will
  refund you any amount you have already paid and the Contract will be cancelled.
• 4. Payment
• 4.1 The Price and any Additional Costs, can be paid only by credit or debit card
  unless
  we have agreed to allow you to use an alternative payment method.
• 4.2 Payment of the Price and any Additional Costs are due in cleared funds when
  your
  Order is placed with us. We will provide you with an invoice once payment is made. If
  any Additional Costs arise after your Order is placed, we will discuss these with you
  and raise an invoice with you which will be payable immediately.
• 4.3 If you do not make payment to us in cleared funds when you place your Order
  and
  you are a consumer, we may:
• (a) not process your Order until we have received payment of the Price and
  any Additional Costs
  in cleared funds; and
• (b) suspend or cancel all or part of this Contract or any other contract we
  may have with you.
• 4.4 If you do not make payment to us in cleared funds when you place your Order
  and you are not a
  consumer, in addition to the remedies under Condition 4.3, we may charge you interest on the Price at the rate
  of 4% above the base lending rate of the Bank of England from time to time. Where we charge you interest this
  shall accrue on a daily basis from the Due Date until the date of actual payment of the overdue amount, whether
  before or after judgement.
• 5. Delivery and the Hire Period
• 5.1 Once you have placed your Order, the Network Partner who will be fulfilling
  your
  Order will contact you with an estimated delivery date and time for the Services.
• 5.2 Delivery of the Services shall take place at the location agreed by us, you
  and our
  Network Partner (the “Hire Location”). No delivery will be made unless you have a
  valid Skip Licence (as defined in clause 7.1) in place prior to delivery.
• 5.3 The skip will be left with you at the Hire Location for a minimum of 7 days
  unless we
  have agreed a different period of time in the Order (the “Hire Period”) unless
  terminated earlier in accordance with the Contract, and subject to clause 5.6 cannot
  be moved during the Hire Period once it has been delivered by the Network Partner.

• 5.4 If you do not accept delivery of the Services at the estimated delivery date
  and time
  agreed with our Network Partner or delivery of the Services takes longer than the time
  slot which has been allowed for in our initial quotation when you placed your Order, or
  our Network Partner is unable to collect the skip or complete the Services at the time
  agreed in the Order, and this is as a result of your actions or failure to act (including a
  failure to take delivery or permit access to the Hire Location) then we may charge
  you, as an Additional Cost, a reasonable additional fee to cover the cost of any
  additional time spent by our Network Partner attempting to complete the Order
  beyond the time allowed in our initial quotation when you placed your Order.
• 5.5 If you do not accept delivery of the Services within 24 hours of our Network
  Partner
  attempting to deliver the Services then we shall be entitled to terminate our Contract
  with you in accordance with Condition 11.1 by giving you immediate written notice of
  our intention to do so.
• 5.6 In the event that, following delivery of the skip to the Hire Location, you
  are required
  to move or reposition the skip by a highways authority, local authority, by law
  enforcement or in order to comply with a Skip Licence, you must contact us or the
  Network Partner to arrange the movement of the skip. You are not permitted to move
  the skip yourself. An Additional Cost will be charged for any movement of the skip in
  accordance with clause 3.2(e).
• 5.7 In the event that the Network Partner has to delay or is unable to complete
  delivery or
  collection of a skip under your Order for any reason, including but not limited to as a
  result of any breakdown or failure in equipment, plant or machinery, it will be the
  Network Partner’s responsibility to arrange an alternative date for delivery or
  collection with you or for an alternate supplier to complete the Order. If the Network
  Partner fails to do so, you should contact us and we will arrange another Network
  Partner or alternate supplier to complete the Order for you.
• 5.8 The skip provided by the Network Partner shall at all times remain the
  property of the
  Network Partner, and you shall have no right, title or interest in the skip other than the
  right to use the skip subject to these Conditions.

• 5.9 The risk of loss, theft, damage or destruction of the skip shall pass to you
  when the
  skip is unloaded by the Network Partner at the Hire Location. The skip shall remain at
  your risk during the Hire Period and for any further time until collection by the Network
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  Partner or a third party arranged by us. Whilst the skip is at the Hire Location, you
  must comply fully with the provisions of these Conditions.
• 6. Your obligations
• 6.1 By entering the Contract with us you agree that you will:
• (a) use the skip only for the intended purpose of disposing of permitted
  materials
  and not set a fire in, burn anything in or place any corrosive, acidic, noxious or
  similar substances in the skip;
• (b) not overfill the skip (as defined in clause 3.2(c));
• (c) not allow children in or around the skip;
• (d) provide us with an accurate description of the Services you require,
  including
  the type of skip you require and the duration for which you need it;
• (e) co-operate with us and provide us with any information we may request in
  order to facilitate the performance of the Contract including but not limited to
  providing a full address for the Hire Location, contact details and details of any
  road restrictions or restricted access which may affect our or our Network
  Partners ability to deliver;
• (f) ensure that the Hire Location and access to the Hire Location will be
  suitable
  for us or our Network Partners to deliver the skip and collect it, and that the
  Hire Location will be suitable for the safe storage of the skip;
• (g) indemnify us and our Network Partners against any damage or loss that
  either
  we, you, our Network Partners or any third party may suffer as a result of you
  requesting delivery of the Services to the Hire Location, including but not
  limited to any damage caused to vehicles as a result of any access or ground
  which we or our Network Partner reasonably deem to be unsuitable and any
  damage or loss suffered as a result of damage to a skip, damage caused by a
  skip or the theft or removal of a skip by a third party; and
• (h) sign, and comply with, the site entry form provided by our Network
  Partner
  before our Network Partner commences delivery of the Services. For the
  avoidance of doubt, our Network Partner is not permitted to commence
  delivery unless you have signed a site entry form;
• (i) where the Hire Location is a public location, ensure that there are
  adequate
  safety lights and reflective markings on and around the skip so that it is visible
  at all times from a reasonable distance;
• (j) comply with any conditions attached to a Skip Licence (as defined at
  clause
  7.1);
• (k) ensure that, where applicable, you have sufficient competent personnel
  and
  appropriate equipment to promptly accept delivery of the Services;
• (l) if requested by us or the Network Partner, allow the Network Partner
  access
  to the Hire Location for up to sixty minutes prior to delivery of the skip and up
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  to sixty minutes following collection of the skip in order to set up, clean out and
  prepare any plant and machinery for travel;
• (m) if requested by us or the Network Partner, provide temporary lighting
  for the
  duration of the delivery or collection of the skip;
• (n) not move, mark, alter or otherwise make any changes to the skip, the
  siting,
  placement or location of the skip once it has been delivered by the Network
  Partner under any circumstances and, if required by any highways authority,
  local authority or law enforcement official, contact the Network Partner to
  arrange the movement of the skip;
• (o) take adequate measures whilst the skip is at the Hire Location to
  protect the
  skip from theft or damage, and will notify us and our Network Partner
  immediately in the event of theft of or damage to the skip, ceasing to use the
  skip whilst damaged;
• (p) notify us and our Network Partner of any accident, incident, injury or
  property
  damage resulting from your use of the skip;
• (q) take out and maintain appropriate insurance in relation to your use of
  the skip
  at the Hire Location for the time that the skip is at the Hire Location; and
• (r) comply with any health and safety, environmental or construction
  legislation or
  regulations which apply to your use of the skip.
• 6.2 You acknowledge that we and our Network Partners will not be liable for any
  damage
  or loss that you may suffer as a result of you not complying with Condition 6.1.

• 6.3 Other than where we have agreed to apply for or obtain a licence or permit
  for you in
  accordance with clause 7, you are responsible for ensuring that any relevant
  permissions, licences or consents have been obtained prior to the estimated delivery
  date and we and our Network Partners will not be liable for any damage or loss that
  you may suffer as a result of you not having obtained any such permission, licence or
  consent.

• 6.4 By placing your Order with us you are warranting that you own the Hire
  Location or
  have express permission from the owner of the Hire Location to have the skip stored
  at the Hire Location for the duration of the Hire Period.

• 6.5 Our Network Partners are not able to collect skips containing certain
  materials, and
  you are not permitted to put such materials in a skip which you have hired under your
  Order. These materials, which we refer to as “Prohibited Materials”, are:
  • (a) mattresses;
  • (b) televisions, computer monitors and other electrical goods;
  • (c) asbestos;
  • (d) tyres;
  • (e) fluorescent tubes or sodium lamps;
  • (f) aerosols;
  • (g) anti-freeze or brake fluid;
  • (h) printer cartridges of any type;
  • (i) fridges and white goods;
  • (j) paint and paint tins (unless empty);
  • (k) plasterboard;
  • (l) pesticides;
  • (m batteries;
  • (n) medical or similar hazardous waste;
  • (o) gas cylinders;
  • (p) liquids;
  • (q) solvents, oils, petrol or diesel;
  • (r) materials with explosive properties;
  • (s) liquid cement or concrete;
  • (t) any materials which are corrosive, acidic, noxious or dangerous to
    human
    health; and
  • (u) any other items which we or our Network Partner notify you cannot be
    put in a
    skip at any time.
• 7. Skip licences
• 7.1 You are not permitted to keep a skip on a public highway without a valid
  licence
  issued by the appropriate highway authority or local authority. When placing your
  Order, you warrant that, unless you have asked us or our Network Partner to obtain a
  licence on your behalf, you have a valid licence from the relevant highway authority or
  local authority permitting you to keep the skip at the Hire Location for the duration of
  the Hire Period (a “Skip Licence”).

• 7.2 Where you are providing the Skip Licence, you must provide a copy of the
  Skip
  Licence to us and our Network Partner, and notify us of the date of expiry of the Skip
  Licence and any conditions attached to the grant of the Skip Licence.
• 7.3 Where you have asked us to arrange a Skip Licence for you, we or our Network
  Partner will make an application to the relevant highway authority or local authority on
  your behalf, and you agree that we may do so. A single application for a Skip Licence
  will be made on your behalf and, if this is unsuccessful, we or our Network Partner will
  not make any further applications unless we have agreed with you that we will do so.
  Each application for a Skip Licence will be charged as an Additional Cost.

• 7.4 Where you have asked us to arrange a Skip Licence for you, you will need to:
  • (a)notify us and our Network Partner of any previous applications for
    licences to
    keep a skip at the Hire Location, including whether those applications were
    successful and any conditions attached to the grant of such licences;
  • (b)notify us and our Network Partner of any action taken by a highway
    authority,
    local authority or law enforcement in relation to your use of a skip at the Hire
    Location;
  • (c)provide us and our Network Partner with any information which we or
    our
    Network Partner request as part of the application process for the Skip
    Licence as soon as reasonably possible;
  • (d)do anything which we or our Network Partner request as part of the
    application process for the Skip Licence as soon as reasonably possible;
  • (e)not do, or permit to be done by any other person, anything that may
    invalidate,
    breach or otherwise have a detrimental impact on the Skip Licence; and
  • (f)comply with any conditions attached to the Skip Licence. By asking us
    to
    arrange a Skip Licence for you, you acknowledge that you will have no control
    over the conditions which may be attached to the Skip Licence and that we,
    and our Network Partner, shall have no liability to you in the event that you are
    not satisfied with the conditions attached to the Skip Licence.
• 7.5 We, and our Network Partner, are unable to deliver the Services where there
  is not a
  valid Skip Licence in place for the Hire Location. If you have asked us to arrange a
  Skip Licence, it may take up to 10 working days from the date of application for a Skip
  Licence to be issued and we will not be liable for any delay in delivering a skip which
  results from there not being a valid Skip Licence in place at the time of the original
  estimated delivery date.

• 7.6 If you have asked us to arrange a Skip Licence and an application for a Skip
  Licence
  has been unsuccessful, we reserve the right to terminate this Contract immediately
  and refund you the Price, excluding any Additional Costs in relation to the cost of the
  Skip Licence application(s).

• 8. Warranty
• 8.1 We will endeavour to transfer to you any warranty given by the Network
  Partner in
  relation to any Services supplied. We do not offer any warranty or guarantee other
  than as set out in the Conditions or implied by law.

• 8.2Any images or descriptions of Services on our Site are for illustrative
  purposes only.
  Although we have made every effort to display and describe the Services accurately,
  we cannot guarantee that the images and descriptions on our Site are accurate and
  Services may vary slightly from those images and descriptions provided.
• 9. Your rights of cancellation, return and refund
• 9.1 Except as set out in Conditions 9.2, 9.3, 9.4 and 9.8 below, where you
  decide to
  cancel the Contract we will refund you the Price which you have already paid using
  the payment method used by you to pay.

• (a) death or personal injury caused by our negligence;
• (b) fraud or fraudulent misrepresentation.
• 10.2 We will not be liable to you in relation to the acts or omissions of our
  Network Partner
  that cause you loss or damage, but if you have a complaint in relation to our Network
  Partner please contact us and we will help you to resolve it with our Network Partner
  directly.
• IF YOU ARE A CONSUMER
• 10.3 If we fail to comply with these Terms, we are responsible for loss or
  damage you
  suffer that is a foreseeable result of our breach of these Terms or our negligence, but
  we are not responsible for any loss or damage that is not foreseeable. Loss or
  damage is foreseeable if it is an obvious consequence of our breach or if it was
  contemplated by you and us at the time we entered into this contract.

• 10.4 We only supply the Services for domestic and private use. You agree not to
  use or
  purchase our Services for any commercial, business or resale purposes, and we have
  no liability to you for any loss of profit, loss of business, business interruption, or loss
  of business opportunity.

• IF YOU ARE NOT A CONSUMER
• 10.5 Subject as expressly provided in these Terms, all warranties, conditions or
  other
  terms implied by statute or common law are excluded to the fullest extent permitted
  by law. In particular, we make no warranty as to the fitness of the skip for any
  particular purpose even if that purpose is stated in your Order. This exclusion
  includes recommendations or advice from us to you relating to a specific enquiry. You
  must satisfy yourself as to the fitness for the purpose for which the skip is intended.
• 10.6 We shall not be liable for a breach of warranty in accordance with
  Condition 8 unless:
  • (a) you give written notice of the breach to us within 2 days of
    discovery of the
    defect; and
  • (b) we are given a reasonable opportunity after receiving the notice to
    examine the
    result of the Services and you comply with any request from us to enable us to
    inspect the result of the Services.
• 10.7 We shall not be liable for breach of warranty under Condition 8 if:
  • (a) you make any further use of the skip provided as part of the
    Services or the
    result of the Services after giving notice under Condition 10.6(a); or

  • (b) the breach arises because you have failed to follow our or the
    Network
    Partner’s instructions (whether oral or in writing) in relation to the Services or (if
    there are none) good trade practice; or

  • (c) you interfere with or alter the provision of the Services or attempt
    to rectify or
    alter the result of the Services without our written consent.

• 10.8 Where any valid claim in respect of the Services is made by you, we shall
  be entitled
  at our option to:
  • (a) re-perform the Services where found not to conform to warranty at
    our cost; or

  • (b) at our sole discretion, refund to you the Price (or a proportionate
    part of the
    Price), excluding Additional Costs other than where such Additional Costs relate
    to the aspect of the Services about which you have made a valid claim, of the
    Services found not to conform to warranty,
    and subject to Condition 10.1 we shall have no further liability to you.

• 10.9 Subject to Condition 10.1, our liability in connection with the sale and
  supply of the
  Services shall be as follows:
  • (a) in respect of any loss of profits, loss of business, loss of
    goodwill, loss of
    anticipated savings or loss of use, our liability shall be nil;

  • (b) for any type of consequential, special or indirect loss or damage,
    our liability
    shall be nil; and

  • (c) in respect of all other types of direct loss (whether in contract,
    tort or otherwise)
    our total aggregate liability under the Contract shall not exceed the total Price of
    the Services.

• 10.10 Any claim by you under this Condition 10 in respect of any Services shall
  not entitle
  you to withhold or delay payment in respect of any other goods or services in respect
  of which no such claim has been made whether or not those goods or services form
  part of the same Contract.

• 11. Termination and Consequences
• 11.1 Without prejudice to any other remedies or rights under the Contract or
  otherwise, we
  may terminate the Contract with you at any time by giving you written notice if you:
  • (a) commit a material breach of any of the Terms, which shall include
    non-payment of the Price or any Additional Costs, failure to accept delivery of
    any Services within 24 hours of us, or our Network Partner, first attempting to
    make delivery, and (if such breach is remediable), fail to remedy the breach
    within such time period deemed appropriate by us at the time, of being notified
    in writing; or

  • (b) are a consumer and you are the subject of a bankruptcy petition or
    order or
    we believe it reasonably likely that you will be the subject of a bankruptcy
    petition or order; or

  • (c) are not a consumer and suspend, or threaten to suspend, payment of
    your
    debts, or make any voluntary arrangement with your creditors or become
    bankrupt or subject to an administration order or go into liquidation (other than
    for the purposes of amalgamation or reconstruction) or we reasonably believe
    that any of the events in this Condition 11.1(c) is about to occur and notify you
    of such.

• 11.2 Upon termination of the Contract for any reason:
  • (a) we or our Network Partner may collect any skip currently in use at
    any point
    following termination;

  • (b) if you have made full payment for any Services we or our Network
    Partner
    may deliver them to you or alternatively refund you the Price and any
    Additional Costs at our discretion; or

  • (c) if you have not made full payment we, or our Network Partner may
    refund you
    any part of the Price which you have paid less our reasonable administrative
    costs; and

    in each case the accrued rights and remedies of each party as at termination and the
    continuation of any provision expressly stated to survive or implicitly surviving
    termination, shall not be affected.

• 12. Complaints
• 12.1 If you have any complaints, you can contact us:
  Telephone: 0800 011 9875
  Email: sales@skipsupplynetwork.co.uk
  .
  Please be aware that we record telephone calls for training, customer service and order
  monitoring purposes.

• 13. How we use your personal data
• 13.1 We will collect your personal data as part of our Contract with you. We
  only use your
  personal data in accordance with the Privacy Policy available on our Site. Please
  ensure you read the Privacy Policy as it includes important information which will
  apply to you.
• 14. Events outside of our control
• 14.1 We will not be liable or responsible for any failure to perform, or delay
  in performance
  of, any of our obligations under a Contract that is caused by any event or event which
  is beyond our reasonable control (“Event Outside Our Control”).
• 14.2 If an Event Outside Our Control takes place that affects the performance of
  our
  obligations or those of our Network Partner under a Contract:
• (a) we will contact you as soon as reasonably possible to notify you; and
• (b) our obligations and those of our Network Partner under a Contract will
  be
  suspended and the time for performance of our obligations will be extended
  for the duration of the Event Outside Our Control. Where the Event Outside
  Our Control affects delivery times we will arrange a new delivery time, as
  appropriate, with you after the Event Outside Our Control is over.
• 14.3 You may cancel a Contract if it is affected by an Event Outside Our Control
  which has
  continued for more than 5 days. To cancel please contact us. If you opt to cancel, we
  will refund any part of the Price which you have already paid.
• 15. Our right to vary these Terms
• 15.1 We amend these Terms from time to time. We state at the beginning of the
  Terms
  when they were last updated. Every time you place an Order with us, the Terms in
  force at the time of your Order will apply to the Contract between you and us.
• 15.2 We may revise these Terms as they apply to your Order from time to time to
  reflect
  any changes in relevant laws and regulatory requirements.

• 15.3 If we have to revise these Terms as they apply to your Order, we will
  contact you to
  give you reasonable advance notice of the changes and let you know how to cancel
  the Contract if you are not happy with the changes. If you opt to cancel, we will refund
  any part of the Price which you have already paid.
• 16. Other important terms
• 16.1 We may transfer our rights and obligations under a Contract to another
  organisation,
  but this will not affect your rights or our obligations under these Terms.

• 16.2 Where we refer to “in writing” in these Terms, this includes email.
• 16.3 You may only transfer your rights or your obligations under these Terms to
  another
  person if we agree in writing.

• 16.4 This Contract is between you and us. No other person shall have any rights
  to enforce
  any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or
  otherwise.
• 16.5 Each of the Conditions of these Terms operates separately. If any court or
  relevant
  authority decides that any of them are unlawful or unenforceable, the remaining
  Conditions will remain in full force and effect.

• 16.6 If we fail to insist that you perform any of your obligations under these
  Terms, or if we
  do not enforce our rights against you, or if we delay in doing so, that will not mean
  that we have waived our rights against you and will not mean that you do not have to
  comply with those obligations. If we do waive a default by you, we will only do so in
  writing, and that will not mean that we will automatically waive any later default by
  you.
• 16.7 Please note that these Terms are governed by English law. This means a
  Contract for
  the purchase of Services and any dispute or claim arising out of or in connection with
  it will be governed by English law. You and we both agree that the courts of England
  and Wales will have non-exclusive jurisdiction. However, if you are a resident of
  Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a
  resident of Scotland, you may also bring proceedings in Scotland.